Website information
Privacy notice
How Midlands Volvo Specialist handles information when you visit this website or contact us about a service.
Who to contact
Midlands Volvo Specialist is the business responsible for information you provide through this website. For privacy questions or requests, call 07888 123073.
What we collect
When you enquire, we collect the name, contact details, vehicle details, location and description you provide. We use those details to respond, check vehicle and visit suitability and arrange or quote for the work. Please leave out identity and payment documents.
Why we use this information
We use the information you provide to take steps at your request before agreeing a service or to provide an agreed service. We may also use necessary information to handle enquiries and protect the website, based on our legitimate interests, and retain records where required by law. Where optional analytics is enabled, it is based on your consent.
Who helps us process it
Wix provides this website and stores online quote enquiries in its forms and contacts systems. If you use the WhatsApp link, WhatsApp handles your message under its own privacy terms. The website’s quote form does not sign you up for marketing.
How long information is kept
We keep information for as long as needed to handle the enquiry or agreed work and, where applicable, to meet legal record-keeping obligations or deal with a dispute.
Your rights
Depending on the circumstances, you can ask for access to your information or for it to be corrected or deleted. You can also ask us to restrict processing, object to certain uses or ask for a portable copy. You can withdraw consent for optional website analytics through Cookie settings. You can complain to the Information Commissioner’s Office.